Shipping policy

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

After an order is dispatched, the shipping takes :

1 working day for Poland

2-3 working days for all of Europe

5-8 working days for United States

All orders ship from Poland.

Delivery delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages and Lost Packages

Norze777 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If the item seems to have quality control issues rather than shipping damage, contact us.

Please save all packaging materials and damaged goods before filing a claim. If your package is marked as delivered but you haven't received it, please reach out to us at info@norze777.com within 2 days so we can assist you in investigating the issue.

Customs, Duties, and Taxes

Norze777 is responsible for payment of customs and taxes applied to your order. All fees imposed during or after shipping are taken care of by our team.